Charles Olcott
Tech Associate Ii at Nbt Bancorp Inc
Based in Bainbridge, United States
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Seniority
Staff
Department
Information Technology
Location
Bainbridge
Industry
IT Services and IT Consulting
Company size
5
Contact information
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c•••••••@••••••.com
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Background
About Charles Olcott
I have background experience in computer support, including hardware and software applications. Starting with supporting an area hospital and practices with full PC support including deployment, troubleshooting and repair, up through and including consulting and building custom PC solutions for individuals. I've also added retail experience, both sales and management, and was successful in turning around multiple retail locations in sales and performance. I have most recently worked in the telecommunications industry providing support for field technicians, customers, and co-workers. I was instrumental in developing and deploying two newer technologies for the company in VoIP services from the launch through migrating customers into service. This included not only the entire troubleshooting process but also creating documentation and training for the company to utilize for employees. I am actively seeking a new opportunity to expand my experience in a new technical support role.
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