Charles Russo
Product Project Manager at H&r Block
Based in United States
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Seniority
Manager
Department
General Business & Management
Location
United States
Industry
Financial Services
Company size
16K
Contact information
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c•••••••@hrblock.com
Phone
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Background
About Charles Russo
Product & Program Leader (FinTech • Accounting/Tax • Healthcare/Pharmacy | B2B & B2C) 15 years’ experience building and scaling enterprise and customer-facing products in regulated domains. Led the roadmap and execution for a cross-functional product portfolio, delivering $10M+ in revenue, 54% fewer support contacts (≈$2M/yr savings), and better experiences for 70k+ users. Experienced leading successfully in a matrixed environment with 100+ cross functional stakeholders. Delivered key business outcomes through clear roadmaps, executive/C-level alignment, Agile/DevOps execution, and customer-driven insights.
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