Charles Scott

Background

About Charles Scott

Results oriented senior IT manager with proven success in providing strategic solutions and excellent support for large-scale corporate IT infrastructure. Detail oriented individual possessing outstanding problem solving and analytical skills. Works effectively with business clients, technical teams, and application developers to implement practical, cost-effective solutions in a timely manner. Extensive experience streamlining and standardizing work procedures yielding higher quality products while decreasing complexity and risk. Excellent communication and interpersonal skills coupled with a superior work ethic and a commitment to excellence. Expertise includes: Managing global teams and assets across time zones Maintaining 24x7 mission critical environments Formulating global IT standards Process optimization Large scale conversions and migrations IT Risk Management Legal IT support Key Achievements Coordinated new voice/data infrastructure required to support four office relocations at Color of Change. Coordinated new Webex videoconferencing rooms at all office locations for Color of Change. Optimized technology asset management reporting to enable the delivery of technology asset reporting two days earlier in the business week at JP Morgan Chase. Reduced overdue vulnerabilities by 50% at Citigroup. Coordinated global patch deployments at Citigroup to coincide with daylight savings time changes. Areas of Expertise • Data Center Infrastructure • Service Delivery • Demand Management • Infrastructure Lifecycle Management • Cost Reduction / Budget Control • IT Risk Management • Strategic Planning • Vendor Management • 24x7 distributed operations processing CORE COMPETENCIES: Service Delivery, Technology Asset Management, Vulnerability & Threat Management, Integration of Technologies due to M&A activity, ITIL V3 certified, G-Suite, Dropbox, Agile, Microservices, OpenShift