Charlesetta G.
Director of Customer Service at Lucent Health
Based in United States
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Seniority
Director
Department
Operations
Location
United States
Industry
Hospitals and Health Care
Company size
346
Contact information
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c•••••••@lucenthealth.com
Phone
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Background
About Charlesetta G.
Accomplished leader with extensive Operations Management experience across multiple industries including healtcare, commercial insurance, commercial credit lending, debt collection, portfolio management, operational integrity and sales collaboration. Successfully managed contact center teams comprised of team leaders and as many as 75 Customer Service Representatives. Possess significant strength in analyzing big picture while directing staff to implement effective measures to improve the customer experience.
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