Charlie Porter

Background

About Charlie Porter

As a Business Analyst at JPMorgan Chase with a background in training, leadership, and customer experience, I bring over a decade of cross-functional experience that spans financial services, tech, and property management. My career has been driven by a passion for streamlining operations, improving team communication, and bridging the gap between business needs and technical solutions. I thrive in dynamic environments where collaboration, empathy, and precision are key. Previously, I led training initiatives in Houston and Manila, managed high-pressure complaint escalations, and developed risk and compliance strategies that strengthened operational performance. I’m well-versed in Agile methodology, Excel-based analytics, and stakeholder engagement—skills I use daily to drive decision-making and project success. I recently completed my Bachelor of Arts in Business Leadership at the University of Arizona Global Campus, further refining my skills in adaptive leadership, ethical decision-making, and performance management. I’m proud to be a thoughtful, approachable team player with a knack for problem-solving and a heart for people. Whether I’m mentoring peers, launching initiatives, or laughing over café de olla in Isla Mujeres, I bring energy, insight, and authenticity to every endeavor.