Verified recordFinancial Services

Charlotte Oconnell

Financial Adjudicator at Financial Ombudsman Service

Based in Dartford, United Kingdom

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Seniority

Staff

Department

Finance & Accounting

Location

Dartford

Industry

Financial Services

Company size

2.6K

Contact information

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Email

1 credit

c•••••••@financial-ombudsman.org.uk

Phone

5 credits

+44 ••• •••• ••••

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Background

About Charlotte Oconnell

Through 17+ years in the financial industry, I have developed into a highly skilled Financial Adjudicator at the Financial Ombudsman. This has allowed me to acquire a wealth of knowledge and expertise in team leading, training and mentoring upcoming staff members, complaint handling; liaising with clients and customers, auditing of principle accounts, ledger bookkeeping and debt recovery. Being in a client facing role, I always maintain an elevated level of communication to maximise efficiency and allow for an assured and easy transition of all of their queries, issues, and/or complaints.

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