Charlotte Ryan
Customer Experience Change Lead at Ncfe
Based in Sunderland, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
Sunderland
Industry
Education Administration Programs
Company size
941
Contact information
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c•••••••@ncfe.org.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Charlotte Ryan
Over 12 years’ experience in contact centres, dealing with contact via voice, live chat, asynchronous messaging, social media and correspondence. Managing a complex and demanding workload, whilst having a proven track record in delivering initiatives and implementing change across multiple channels, working in-house and with several external partners.
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