Charulata Mathur

Background

About Charulata Mathur

Salesforce Certified Administrator, Agentforce Specialist, and proud Trailhead Ranger with a strong foundation in CRM, AI-driven sales enablement, and business process optimization. I bring 7+ years of prior experience in quality management, auditing, ERP implementation, and training end-users across diverse industries. This background gives me a unique ability to bridge technology with business goals, helping organizations drive efficiency, compliance, and customer success. Key Highlights: Salesforce Certified Administrator (ADM201) Agentforce Specialist (AI-powered sales engagement) Trailhead Ranger – 100+ badges, multiple superbadges Skilled in requirements gathering, stakeholder training, and system adoption I am passionate about leveraging Salesforce to transform business operations, empower teams, and create customer-centric solutions. Expertise and hands-on skills in AI-driven Salesforce applications, process automation, and data visualization. Proficient in configuring Salesforce Lightning, creating custom objects, building automation with Flows, and designing reports/dashboards. Actively seeking entry-level, volunteer, or trainee roles as a Salesforce Administrator, Functional Consultant, or Business Analyst to apply my skills in a real-world environment. Passionate about delivering efficient, user-friendly Salesforce solutions, collaborating with teams, and driving digital transformation. Open to opportunities in the UK Glasgow (on-site/hybrid) and remote roles worldwide.