Chase Clemens

Background

About Chase Clemens

With over two decades of multifaceted experience, I’ve been deeply embedded in the intricacies of customer service, claims management, and retail operations management. My journey has seen me handling complex auto claims at Progressive Insurance and engaging with customers in diverse settings like AT & T and Staples. These roles underscore my ability to analyze, communicate, and make strategic decisions swiftly and effectively, even under pressure. Noteworthy achievements: Participated in the 2023 NY Accelerated Development Program. Directly collaborated on projects with top leadership, including a brand video for external use and an employee engagement event with our CEO. Recognized as a Top Gun Consultant at AT & T for exceptional performance in regional sales. Successfully managed operations at Staples, leading teams of over 35+ members and achieving high operational audit scores. Key competencies include: • Comprehensive claims management (PCS, CAT, Attorney Represented Bodily Injury) • High-stakes decision-making • Staff supervision & mentoring • Persuasive communication • Stakeholder relations & team collaboration • Dynamic problem-solving I believe in nurturing connections and building lasting relationships. Eager to partner with customers, teams, and stakeholders to deliver excellence. Let’s connect!