Chautez Ducharm

Background

About Chautez Ducharm

Senior Online Enrollment Guide Trainer | IT & Cybersecurity Student | Future Tech Leader As a Senior Online Enrollment Guide Trainer at Full Sail University, I specialize in coaching new enrollment guides to excel in financial aid processes, customer service, and student support. With a strong background in leadership, training, and process optimization, I ensure that my team is equipped with the knowledge and skills necessary to guide students through securing funding for their education. My ability to simplify complex financial aid concepts and provide top-tier customer service has helped me maintain top 10% conversion rates while fostering a culture of excellence among my mentees. Beyond enrollment, I am pursuing a degree in IT and Cybersecurity at Full Sail University, with a long-term goal of transitioning into the tech industry. My passion lies in quantum computing, AI, and cybersecurity governance, and I am working towards earning CISA and CISM certifications to solidify my expertise in audit and risk management. With a strategic mindset and problem-solving skills honed in both education and tech, I am committed to making an impact in the cybersecurity space. I thrive in mentorship, training, and leadership roles, whether it's guiding new professionals in enrollment or helping future cybersecurity experts navigate their careers. I am actively seeking networking opportunities, mentorship, and professional communities within the tech and cybersecurity fields. Let’s connect! If you're in tech, cybersecurity, or education, I’d love to discuss industry trends, career opportunities, and ways we can collaborate.