Chelsey Cooley

Background

About Chelsey Cooley

With a strong foundation in Long-Term Care Administration from Oklahoma Long Term Care Administrators University, I have seamlessly transitioned into the financial sector as a Senior Banker at MCI, where my expertise in customer service, problem-solving, and communication continues to drive success. Throughout my career, I have been recognized for my dedication to excellence, earning Employee of the Month and consistently maintaining a quality rate above 90%. My ability to manage complex customer interactions with empathy and efficiency has helped foster a culture of trust and satisfaction. Previously, at Visiting Angels, I led scheduling efforts, ensuring caregivers were matched effectively with clients to provide the best possible care. Now, at MCI, I am committed to resolving customer issues, optimizing financial solutions, and supporting a diverse and inclusive work environment. Passionate about delivering exceptional customer experiences, I thrive in fast-paced environments where I can multi-task, problem-solve, and communicate effectively to meet both organizational goals and client needs. Let’s connect and explore ways to create impactful solutions together!