Chelsie Mitchell
Senior Executive Director at The Highlands
Based in Portland, United States
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Seniority
Director
Department
General Business & Management
Location
Portland
Industry
Hospitality
Company size
274
Contact information
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c•••••••@highlandsharborsprings.com
Phone
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Background
About Chelsie Mitchell
As a dedicated senior living professional with over a decade of leadership experience, I specialize in creating vibrant, safe, and resident-focused communities. My career journey at The Highlands in Topsham, Maine, has been marked by measurable success in resident satisfaction, regulatory compliance, and operational efficiency. I take pride in leading teams with compassion and purpose, ensuring excellence in care and service delivery. My accomplishments include maintaining an 80% satisfaction rating on Resident Satisfaction Surveys over five years, developing comprehensive safety and infection control plans, and managing multimillion-dollar budgets across six fiscal years. With expertise in personnel management, budget planning, and fostering meaningful relationships with residents and their families, I excel at balancing strategic vision with day-to-day operational needs. Whether implementing innovative policies, managing state licensing requirements, or facilitating associate training, I approach each task with a commitment to integrity and quality. I'm passionate about building strong communities and providing seniors with the best possible living experience. My leadership style is grounded in collaboration, adaptability, and a deep commitment to both people and purpose. Whether I’m improving care standards, developing creative campaigns, or driving organizational goals, I bring energy and dedication to every challenge. Let's connect to collaborate on innovative solutions for the future of senior care.
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