Chelsie Nicoletti

Background

About Chelsie Nicoletti

An effective executive with industry expertise managing technical projects to achieve business goals and objectives. Directs strategic planning, provides IT direction, and develops project plans, policies, and procedures. A Certified Scrum Master (CSM). Competent in project management, technical troubleshooting, needs analysis, and issue resolution. Demonstrated ability to manage multiple end-to-end projects across different platforms. Partners effectively with cross-functional stakeholders, customers, and vendors. A proven self-starter with a solid commitment to continuous learning. Maintains exceptional technical expertise and capacity to research and resolve client issues promptly. Implements strategic plans and develops technology plans, policies, and procedures. Detailed and organized, with strong communication skills. Capacity to develop and create work plans to manage multiple projects. Delivers timely and consistent project updates to all project stakeholders. Utilize industry best practices, techniques, and standards throughout the project execution. Monitors progress and measures project performance to identify areas for improvement and deliver consistent project updates. Maintains Process governance and Continuous Improvement methods throughout project lifecycles. SKILLS & CORE COMPETENCIES • Eye For Design • Visually Oriented • Marketing Savvy • Technical Writing & Editing • Strategic Planning • Contract Negotiation • Business Development • Mentoring People • Motivating Employees • Systems Engineering • Project Management • IT Troubleshooting & Problem-Solving • Needs Analysis & Issue Resolution • Operating Systems, Servers & Application Software Support • Mac OS & Windows Operating System • Windows Server Administration • Microsoft Office 365 • Network & Systems Issues Resolution • Customer Service • Vendor & Partnership Management • Helpdesk & Desktop Support • Technical Documentation • Root Cause Analysis • Systems Integration TECHNICAL SKILLS Microsoft Office Suite | Gmail | Google Suite | Quickbooks | Adobe Indesign | Adobe Illustrator | Adobe Photoshop Adobe Acrobat | Adobe Premier Pro | Adobe After Effects | Expression Engine | Wix | Act!(CRM and Marketing Automation)| Dropbox