Cheree Hirsch

Background

About Cheree Hirsch

In my current role, I lead QA testing and defect resolution for Navy Personnel and Pay Systems, developing and executing over test cases while collaborating with developers and stakeholders using Agile Scrum methodologies. My expertise lies in functional and regression testing, developing test methodologies, and collaborating with cross-functional teams to align system features with business needs. I leverage tools like Jira, ServiceNow, and analytical techniques to validate software functionality, ensure compliance, and deliver clean user experiences. With a strong focus on requirements analysis, stakeholder collaboration, and process improvement, I aim to bridge the gap between technical teams and operational goals. My role emphasizes teamwork and adaptability, ensuring that every solution implemented enhances efficiency and user experience. Through my military and civilian experience, I remain committed to driving innovation and delivering high-quality outcomes that align with mission-critical objectives. Beyond QA, my background includes business analysis, talent acquisition, and technical support, giving me a unique lens into both user behavior and system performance. I bring 10+ years of high-impact experience in systems testing, cross-functional collaboration, and operational excellence. I have led large-scale QA initiatives and driven system improvements that affected over users. With hands-on experience in test planning, UAT, regression testing, and defect lifecycle management, I’m excited to continue delivering excellence, translating data into decisions. Key Skills: QA Testing | Test Case Design | Jira | Manual Testing | UAT | Regression Testing | Business & Systems Analysis | Requirements Gathering | Agile | Scrum | ServiceNow | Salesforce | Software Documentation | Root Cause Analysis | Team Leadership | Technical Documentation | Defect Management