Cheri Turner
Assistant Director of Quality Improvement at Citizens Property Insurance Corporation
Based in Orange Park, United States
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Seniority
Director
Department
Healthcare & Human Services
Location
Orange Park
Industry
Insurance
Company size
1.6K
Contact information
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c•••••••@citizensfla.com
Phone
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Background
About Cheri Turner
Insurance Professional Operations Management: Consistently achieved record-high customer, agent, and employee satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Using Company objectives lead teams to ensure the execution of all service delivery: focusing on regulations, performance results (metrics), quality, associate cross training, and costs. Proven Project Management: successfully completed numerous projects focused on process improvement to reduce cost and eliminate unnecessary steps; implemented better internal controls to eliminate risk; and brought projects in at budget or below, and within timeline. Specialties: Call Center Management; Underwriting Processes; Quality Assurance & Control; and Insurance Management
Decision-makers
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Eliana Estrella
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