Cherie Hoffman
AVP, Operations Servicing Leader at Synchrony
Based in Orlando, United States
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Seniority
Vp
Department
Operations
Location
Orlando
Industry
Financial Services
Company size
16K
Contact information
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c•••••••@synchrony.com
Phone
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Background
About Cherie Hoffman
Dynamic and results-driven Assistant Vice President of Customer Service with over 8 years of experience leading high-performing teams, optimizing service operations, and driving customer satisfaction in the financial industry. Skilled in transforming service strategies, leveraging data to enhance CX, and fostering a customer-first culture. Proven track record of implementing scalable solutions, improving KPIs, and building strong cross-functional partnerships. Passionate about delivering exceptional customer experiences and empowering teams to exceed expectations. Toastmasters Chapter President STEP CoLead 2023 Central Florida Pride+ LGBTQ+ Chapter Leader 2022-2023 Altamonte Springs Values Ambassador driving Synchrony culture 2018-2021
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