Cherrie Gardner

Background

About Cherrie Gardner

Objective A dedicated and results-oriented Revenue Cycle Associate with 10+ years of experience in healthcare finance, billing, and operations. Seeking to leverage expertise in revenue cycle management to optimize processes, improve financial outcomes, and ensure compliance within a dynamic healthcare organization. Professional Experience Adventist Health (February 2024 – June 2024) Billing Follow Up Associate (Contract)- Completed billing and collection processes to obtain necessary information needed to resolve unpaid claims- Communicated with departments to obtain charge information, coding updates and other information needed to rebill corrected claims or apply required adjustments- Communicated with government agencies and third-party payers for clarification on denials. Formerly IASIS Healthcare (June 2014 - July 2016) Steward Healthcare (July 2016 - September 2023) Revenue Cycle Associate II - Implemented and managed revenue cycle processes, including billing, collections, and claims management- Analyzed and audited billing procedures, identifying inefficiencies and recommending improvements to increase accuracy and decrease billing errors- Collaborated with cross-functional teams ensuring compliance with regulatory standards and optimizing revenue cycle workflows- Worked the account from the day a claim was submitted to the day account was closed. Resolved complex billing issues and denials by communicating effectively with insurance companies and patients, Key Skills - Revenue Cycle Management: End-to-end oversight of revenue cycle processes, including billing, claims management, and collections- Healthcare Compliance: In-depth knowledge of healthcare regulations (HIPAA, CMS guidelines, etc.)- Financial Analysis: Strong analytical skills in assessing financial data, identifying trends, and implementing revenue maximization strategies- Problem Solving: Proficient in troubleshooting complex billing issues, reconciling accounts, and resolving discrepancies efficiently- Communication and Collaboration: Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. Excellent interpersonal skills, adept at liaising with insurance companies to achieve common goals- Software Proficiency: Meditech, Contract Manager, nThrive, Cerner, Encore, Carevoyant and AS400. Education Kearns High School - Diploma (1976-1978) Salt Lake Community College - General Studies (2006 - 2013)