Cherry Blaber

Background

About Cherry Blaber

Currently, SME for BMC Helix Digital Workplace - SaaS Operations. Previously, overall 14 years of demonstrated success in the high tech industry. Highly motivated program/project manager with 7 years experience in online training and readiness portals serving marketing, sales and training resources to channel partners RSPs (retail sales professionals). An astute problem solver with keen analytical abilities who has been successfully managing projects, supporting mission-critical content delivery platforms and custom web applications for Fortune 500 technology companies since 2007. A seasoned leader with a proven track record of bringing teams together and empowering them to meet project objectives effectively. Someone with deep passion for technology, top quality, and resolution of customer issues. An outstanding communicator who is able to make points clearly and concisely. A demonstrated ability to digest/disseminate complicated data sets to meet business goals and address application pain points. Known as a self-starter and someone who can take on multiple additional accountabilities seamlessly. CORE COMPETENCIES Program Management, cross-team collaboration, business analysis eLearning and partner-focused training portals for RSPs CMS (content management system), taxonomy and content meta-data tagging CRM (customer relationship management), data compilation, analysis and reporting Troubleshooting, crisis handling, incident reporting Support Management, performance evaluations, user guide/support process documentation Account Management, sales support, strategic planning/negotiations