Cherryl Saavedra

Background

About Cherryl Saavedra

IT Specialist with over 5+ years of experience in information security and data cloud infrastructure. familiar with a wide variety of, networking, and operating system software. I am an experienced and knowledgeable Information Technology professional seeking to contribute my training and acquired skills within a Tier-3 technical consultant and/or Team Leader for a help desk role. I work well independently as well as in group settings where I am skilled at contributing to the team. I am adept at providing all facets of computer support such as troubleshooting, installations, and maintenance. I also possess in-depth knowledge of numerous software packages and operating systems and have a keen understanding of how they interact with other systems. My working experiences made me skilled in providing customer and end-user help desk support and I am able to remain calm in difficult situations. Additionally, my training equipped me to easily identify and resolve broad-based technical issues and concerns regarding the latest advancements. I also possess excellent communication and presentation skills.