Cheryl A. Greene

Background

About Cheryl A. Greene

Comprehensive background in leading talent acquisition efforts, on-boarding processes, and performance management. Adept in performing within dynamically changing environments requiring focused decision-making. Skilled in streamlining business processes, implementing cost control measures, and enhancing efficiency. High level of multicultural awareness and adaptability while supporting diversity initiatives. Instrumental in overseeing compliance reporting initiatives including knowledge of BSA/AML compliance reporting. Experience working with Regulatory Issues and Data Confidentiality, ISO, SSAE16, GLBA/Regulation P, HIPAA, FTC, and CFPB. Skilled in assessing potential regulatory risks as well as serving on quality assurance and compliance teams that address changing auditing industry trends.* Increased employee retention rate by 17% by implementing an Up-Training program for existing employees.* Championed efforts to augment the entire training program while decreasing the number of lawsuits by 45%.* Decreased dollar amount paid in lawsuits by 32% while updating training and compliance material and testing.* Garnered Recognition with the Dedication & Commitment Award for the successful launching of the Capital One First Party project at MRS Associates, BPO, LLC.