Cheryl Batterton

Background

About Cheryl Batterton

I am a highly motivated professional with a strong passion for customer service and hospitality. Currently, I serve as a Service Representative at Life Benefit Solutions, where I excel in providing top-notch customer service and maintaining positive client relationships. My role has allowed me to hone my communication skills and develop a deep understanding of client needs and expectations. Previously, I was the Guest Services Manager at The Keg Steakhouse and Bar for over three years, leading a team of hospitality professionals to deliver exceptional guest experiences. My strategic initiatives increased customer satisfaction and loyalty, contributing to the brand's strong reputation and revenue growth. In addition to my hospitality experience, I have a solid background in administration, providing support to senior executives and managing schedules and travel arrangements. This role enhanced my organizational and time management skills, enabling me to work effectively under pressure. Most recently, I completed The Founders Journey - an Entrepreneurial Process certificate from Morissette Entrepreneurship, which has sharpened my innovation, problem-solving, and strategic planning abilities. With a unique blend of experience in hospitality, I am dedicated to delivering exceptional service and experiences. I am excited to embrace new challenges and continuing to grow in my career.