Cheryl Brown
Trainer Managed Services at Tpx
Based in Allen, United States
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Seniority
Staff
Department
Education
Location
Allen
Industry
IT Services and IT Consulting
Company size
1K
Contact information
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c•••••••@tpx.com
Phone
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Background
About Cheryl Brown
Successful telecommunications professional with in depth experience with legacy Nortel and symposium call center design, installation, training and support. Expert in collaborating with customers and business leaders in identify requirements and designing and presenting solutions with a compelling ROI. Specialize in configuration design, troubleshooting, and support management delivering quality results on time. Superior training abilities and customization of training, support documentation, and operating procedures for telephone system and call center installations. Strong project management and supervisory skills with proven ability to oversee activities of large groups of contractors. Self-starter extremely motivated to deliver desired results.
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