Cheryl Dutel

Background

About Cheryl Dutel

I’m a seasoned operations and support leader with over 20 years of experience driving performance, developing teams, and streamlining processes across the hospitality and airline industries. Currently, I lead and support multiple sales gallery sites for Hilton Grand Vacations in California, where I focus on optimizing team performance, ensuring operational excellence, and supporting cross-functional collaboration. Throughout my career—from managing sales and marketing support at Diamond Resorts to leading customer service teams in the airline industry—I’ve been passionate about creating efficient systems, building strong teams, and delivering results. I bring a hands-on approach to leadership, with a focus on training, recruitment, scheduling, HR support, and performance reporting. I’m known for my strong work ethic, clear communication, and the ability to manage complex, multi-site operations while maintaining a people-first mindset. Whether I’m navigating new challenges or helping others grow in their roles, I bring a calm, solutions-oriented perspective to every situation.