Cheryl Levine
Project Manager Ii at Delta Dental Ins
Based in Rancho Cordova, United States
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Seniority
Staff
Department
General Business & Management
Location
Rancho Cordova
Industry
Insurance
Company size
5.9K
Contact information
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c•••••••@deltadentalins.com
Phone
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Background
About Cheryl Levine
A contact center telecommunications professional with extensive experience in applying new and enhanced technology functionality, which contributes to increased customer satisfaction, through application/system efficiencies, solution and services. Summary • 30+ years in telecommunications. Planned, implemented and scheduled system upgrades/changes for various applications and multiple vendors. • Analyzed, proposed and implemented company policies and standards, complying with ISO 9001. Streamlined changes in operations and telephony administration that improved productivity and the bottom line. • Accomplished increases of customer satisfaction, through system efficiencies, solutions and services, managed staff and responsible for budget. • US Government ADP II security clearance with access to DOD (Department of Defense) TRICARE enrollee information.
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