Cheryl Michael

Background

About Cheryl Michael

I am a detail oriented and customer-focused business professional with 18 years of Administrative Experience and 8 years of Quality Assurance experience. My business acumen, dedication to team work and energetic approach to work has enabled me to consistently exceed organizational goals and objectives while meeting deadlines in a busy environment while using excellent written and verbal communication, service-oriented and interpersonal skills. I have experience in using MS Office Suite, IBM Lotus Notes, Adobe Acrobat, SharePoint, ALM, JIRA and Confluence. I am highly organized, efficient and multi-skilled in a variety of tasks, including: Quality Assurance/Documentation Review Quality Assurance/Process Auditing Technical Editing Metrics Spreadsheets and Reports Office Management Executive Administration