Chetan Narra

Background

About Chetan Narra

I’m a diligent and results-driven professional with a Bachelor’s degree in Business Administration, specializing in International Business from Padmashree Dr. D.Y. Patil Vidyapeeth’s Global Business School & Research Center, Pune. I bring a strong foundation in business strategy, CRM systems, and client success. • Currently working as a Customer Success Specialist at Blackbaud India, supporting nonprofit and education clients with CRM and Salesforce solutions. • Experienced in system navigation, data validation, migration testing, and user acceptance testing to ensure smooth CRM transitions. • Skilled in translating complex technical setups into clear client communication and actionable insights. • Previously worked with Amazon as a Customer Support Associate, managing high customer volumes and achieving consistent performance excellence. • Known for maintaining a client-first approach, strong communication, and data-driven problem solving. • Passionate about international business, customer success, and leveraging technology to strengthen client relationships.Open to opportunities that allow me to learn, grow, and create measurable impact in global business environments.