Chetan Shetty

Background

About Chetan Shetty

Extremely creative, knowledgeable and resourceful Hotel General Manager with great experience in consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies Over Twenty two Years of Hotel experience. Exceptional ability to communicate in English, both verbally and written, effectively with guests, vendors and co-workers. Considerable Microsoft Office skills as well as Hotel Management System. Remarkable ability to identify and resolve problems in a timely manner; develop alternative solutions; and use reason even when dealing with emotional topics. Great ability to manage difficult or emotional customer situations; respond promptly to customer needs; and respond to requests for service and assistance. Proven ability to build positive team spirit. Profound ability to delegate work assignments; provide recognition for results. Strong ability to look for ways to improve and promote quality; demonstrate accuracy and thoroughness. Uncommon ability to prioritize and plan work activities.