Chetan Vikas
Siam Practice Principal Consultant at Infosys
Based in Sweden
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Seniority
Director
Department
Information Technology
Location
Sweden
Industry
IT Services and IT Consulting
Company size
366K
Contact information
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c•••••••@••••••.com
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Background
About Chetan Vikas
At Infosys, our team specializes in crafting bespoke ITSM strategies, leveraging my extensive experience with ServiceNow and a strong command of operational risk management. The focus is on delivering sustainable SIAM solutions that resonate with our diverse clientele, driving their success through meticulous process architecture and robust service delivery models. My role as a Principal Consultant is underscored by a commitment to operational excellence and continuous service improvement. We have successfully transitioned services to bolster support, managed escalations, and identified new business avenues, all while maintaining a laser focus on enhancing service margins and catalyzing process innovation within the organization.
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