Chetana Jayakumar

Background

About Chetana Jayakumar

Sales Leader | Customer Experience Enthusiast | Team Builder As a results-driven sales manager with over 5 years of experience, I specialize in sales analysis, customer service excellence, and people management. My passion lies in driving measurable results, fostering high-performing teams, and delivering exceptional client experiences that contribute to business growth. Key Highlights: Managed multimillion-dollar sales portfolios while leading dynamic teams to exceed targets. Skilled in developing strategies to enhance customer satisfaction, increase sales efficiency, and streamline operational processes. Proven track record in training and mentoring teams, instilling accountability, and driving cultural growth within organizations. Adept at managing projects, analyzing market trends, and leveraging data for informed decision-making. Professional Experience: Currently serving as a Territory Sales Manager at Orange Room Services, where I oversee regional sales performance, conduct training for field representatives, and implement customer interaction initiatives. My past roles include leadership positions at MAC Cosmetics and The Body Shop, where I successfully elevated sales metrics, optimized workflows, and nurtured strong client relationships. Education & Certifications: Bachelor of Science in Interior Design (Yorkville University) Certifications in AutoCAD, Google SketchUp, and Makeup Artistry Skills: Proficient in Salesforce, MS Office Suite, AutoCAD, Revit, and marketing analytics tools. Skilled in project management, strategic planning, and creative problem-solving. What Drives Me: I thrive on building meaningful relationships, creating value for clients, and driving innovation in every role I take on. Whether it’s leading a team, designing a solution, or mentoring talent, I aim to leave a lasting impact.