Chethan Uthappa

Background

About Chethan Uthappa

Results-driven Assistant Manager with over 15 years of experience in Mortgage Servicing, Risk & Compliance, and Customer Service Operations. I’ve built a strong track record of leading high-performing teams, driving end-to-end process transitions, and ensuring 100% compliance with investor and regulatory guidelines such as FHA, VA, USDA, FNMA, and FHLMC. Currently leading 11 teams at Moder Solutions (US client), I specialize in Default Servicing operations, quality assurance, and risk oversight. My expertise includes SLA management, stakeholder collaboration, internal audit readiness, and automation support (RPA). I’ve successfully managed large-scale process migrations, created audit-friendly documentation, and coached future leaders through structured feedback and development plans. What sets me apart is my ability to combine process depth with people leadership—empowering teams to meet high standards while optimizing efficiency. Now actively exploring Manager-level opportunities in BFSI, Risk & Compliance, or Mortgage Operations where I can continue driving value, innovation, and excellence. Let’s connect and collaborate!