Chetna Mohan

Background

About Chetna Mohan

Results-driven and a dynamic professional, with a strong track record of success in branch banking operations and compliance, evaluating internal processes and providing exemplary customer service. A retail branch operations manager with eight years of experience specializing in customer success, retail banking, cross-selling, and AML operations. A proven track record of leveraging consultative sales techniques to identify optimal banking products for customers. Skilled in handling multiple tasks simultaneously and can work under pressure to meet deadlines. Strong interpersonal skills combined with ability to think out of the box has helped in achieving organizational goals & client delight. Possesses excellent communication and presentation skills along with the zeal and enthusiasm for learning new things and implementing the same. Conducted assessments of AML auditing procedures and internal controls to ensure compliance and adequacy, leveraging expertise in money laundering detection.