Chetna Sharma

Background

About Chetna Sharma

I am a seasoned professional with 16 years of experience in project management, pre-sales support, team management, customer support, and pricing governance. My expertise lies in analyzing pricing systems, including ARNOT, EXPLORE, CPQ, and Margin Model. I am responsible for undertaking medium to high complexity deal pricing activities for all countries and data products.I have a rich experience in contributing to the development and implementation of processes and tools that ensure adherence to pricing governance as per Colt policies. My ability to identify areas for quote improvement and implement measures to drive cost improvements has helped me in cementing healthy relationships with clients and generating business while leading the workforce towards accomplishing business and corporate goals.I have a talent for proactively identifying and resolving problems, maximizing productivity, and delivering profit increase. My effective communication, strong analytical and problem-solving abilities, and organizational skills have helped me support the implementation of Colt's pricing strategy while communicating to key internal stakeholders and across functions in support of the sales process.I am proficient in developing and streamlining systems to meet operational goals within cost, timelines, and quality parameters. I have experience in supporting complex Request for Proposals (RFPs) end-to-end and providing the most optimum access solutions. I am constantly working towards process improvements and streamlining to make work simpler, handle process escalations, and provide quick and effective solutions to improve customer satisfaction.