Chindu Jayan

Sr Program Manager Customer Partner at Hitachi Digital Services

Based in Hyderabad, India

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Seniority

Other

Department

Other

Location

Hyderabad

Industry

IT Services and IT Consulting

Company size

2.8K

Contact information

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Email

1 credit

c•••••••@hitachids.com

Phone

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+91 ••• •••• ••••

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Background

About Chindu Jayan

With over 2 decades of progressive experience driving innovation in digital services, product development and technology leadership, I specialize in steering complex programs that drive significant business transformations across global markets. My expertise spans strategic decision-making and planning, financial management, building robust client relationships, and account mining by finding cross-selling and up-selling opportunities, underpinned by a strong technical foundation in IoT, cloud computing, and digital platforms. This extensive experience across various domains and roles has cultivated my adaptability, enabling me to thrive in diverse environments and deliver consistent value. At Hitachi Digital Services and previously at Inspirisys Solutions Limited, I have successfully executed Annual Operating Plans, achieving and often surpassing margin targets through innovative, data-driven strategies. I have a proven track record of developing and scaling high-value accounts, advancing from zero to multi-million-dollar annual revenues with substantial profit margins. My approach transforms client success from standard vendor relationships to strategic partnerships, leveraging cross-functional team leadership to foster dynamic team environments and decentralized operations. My leadership extends beyond large program delivery to encompass contract negotiations, Site Reliability Engineering, process optimization, and establishing Centers of Excellence to deliver value. These initiatives have not only reduced costs but also enhanced service delivery, ensuring client satisfaction, customer success, and operational efficiency. I thrive in environments that challenge the status quo and require a blend of technical acumen and strategic foresight. I aspire to contribute to and lead delivery strategies that align technological innovation with clear business outcomes, driving growth and operational excellence. Let’s connect to discuss how I can bring this vision to your organization.

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