Chirantan Basu

Senior Process Associate at Genpact

Based in Noida, India

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Seniority

Manager

Department

Operations

Location

Noida

Industry

Business Consulting and Services

Company size

139K

Contact information

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Email

1 credit

c•••••••@genpact.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Chirantan Basu

Experienced Insurance Professional with over 5 years of expertise in the US Property & Casualty domain. Currently working as a Senior Process Associate at Genpact, where I specialize in certificate processing, SLA compliance, quality audits, and client relationship management for one of the largest US insurance brokerage service providers. Known for my attention to detail, process excellence, and a consistent track record of exceeding performance benchmarks. I’ve received multiple Bronze Awards and client appreciation (VOC) emails for delivering high-quality service and driving continuous improvements. I am passionate about contributing to efficient insurance operations and am always eager to learn and take on new challenges. Open to new opportunities in insurance operations, client servicing, and process management roles. Skills: US P&C Insurance | SLA & Quality Management | Client Communication | Process Improvement | MS Excel | Aude Tool | Citrix | Broker Desktop

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