Chloe Silk
Cloud Support Engineer at Dootrix Do The Next Thing Now
Based in Hockliffe, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Hockliffe
Industry
Information Technology and Services
Company size
37
Contact information
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c•••••••@dootrix.com
Phone
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Background
About Chloe Silk
I currently work as a 2nd Line Support analyst at Intercity, using my Microsoft knowledge to help resolve tickets within SLA. I have been with the company for over 2 years, after working as a 1st Line Support Analyst for just over a year and previous to that working in estate agency. I have also earned the Microsoft Certified: Azure Fundamentals certification and the Microsoft Certified: Microsoft 365 Fundamentals. In my role, I provide technical assistance and solutions to clients using Microsoft services, ensuring their issues are resolved quickly and effectively. I also collaborate with other support analysts and engineers to troubleshoot more complicated issues.
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