Chris Bennett

Background

About Chris Bennett

I am a resourceful, driven, and focused professional with a seasoned client services background, a history of sustainably growing key accounts, and a talent for aligning teams around common goals. I combine over 18 years’ experience generating YoY revenue growth via a range of client services and IT solutions; deliver a frictionless customer support experience that fosters brand loyalty; successfully defending and retaining a range of multi-million-dollar accounts; and carefully shaping the processes and policies that sustain an efficient, productive, and highly competitive organization. I am a supportive team leader with a strong ability to take charge of projects, train and empower others, and motivate those around me to do their best work. I believe a leader’s primary duty is to cultivate, professionally develop, and grow confidence in her team. I have the ability, expertise, and coaching skills to drive my team to success. I am an effective listener who absorbs information like a sponge and doesn’t rush client interactions to close a deal. Rather than treat clients as a means to an end, I handle each one with patience and understanding. I listen to each customer’s goals and pain points so I can better align their needs with what I’m offering. This makes each customer interaction more relevant, meaningful, and solutions oriented. I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a customer, presenting to a crowd, or anything in between; I communicate quickly, accurately, and effectively. Key Skills Strategic Planning & Execution Client Success Strategies Customer Engagement & Retention Mentor/Coach/Facilitator Account Management & Growth Project Lifecycle Management Sales & Business Development Process Improvement/Optimization Analytical Problem Solver Data Analysis/Customer Insights Relationship Management Cross-Selling & Up-Selling Top-Tier Communication Skills Cross-Functional Collaboration C-Level Engagement