Chris Brettell

Background

About Chris Brettell

As the Head of Client Services at Plain Language Certified.org, I work with clients to provide a simple, low-cost, independent process to have their consumer-facing information reviewed and certified to ensure it achieves an acceptable standard in the use of plain language. I have over 20 years of executive experience in the financial services industry, where I led strategic projects, business transformation, innovation, and customer loyalty initiatives. I am passionate about helping organisations communicate clearly and effectively with their customers, stakeholders, and communities, using creative problem-solving, design thinking, and evidence-based approaches. I also operate from a values-based position that complements cultures keen to continuously improve and achieve outstanding results. As a business consultant, I leverage my skills and expertise to support clients across various sectors and domains. I hold a Bachelor of Commerce in Marketing and a Graduate Certificate from the Australian Institute of Company Directors.