Chris Crawford

Background

About Chris Crawford

As a Principal Consultant at Slalom, I help clients navigate complex transformation—whether that means modernizing legacy systems, redesigning operating models, or aligning product and project delivery with strategic goals. I bring a hybrid background in accounting, technology, and delivery leadership, with certifications including PMP, CSPO, CSM, and CPA. My work spans industries like financial services, eCommerce, manufacturing, and health and wellness, with a consistent focus on bridging the gap between business strategy and execution. Recently, I led a multi-phase transformation for a high-growth bank, implementing a CRM-based case management system and a new pod-based service model to help teams manage over client interactions per month—without increasing headcount. The program replaced legacy systems, streamlined workflows, and laid the foundation for automating 60+ high-volume processes. Whether I’m standing up a PMO, leading a product team, or guiding a cross-functional transformation, I focus on delivering measurable value, building trust across stakeholders, and creating systems that scale.