Chris Davis
Manager, Aftersales at Brp
Based in Milwaukee, United States
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Seniority
Manager
Department
General Business & Management
Location
Milwaukee
Industry
Manufacturing
Company size
8.8K
Contact information
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c•••••••@brp.com
Phone
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Background
About Chris Davis
Increased customer satisfaction and loyalty through effective warranty and service programs, measured by improved customer survey scores and repeat business. Reduced warranty claims and costs by implementing improved training for technicians and dealers. Launched new rapid repair program to get boats back on the water quicker, resulting in 20% increase in repair time. Established consistent after sales processes across all dealerships to deliver standardized, high-quality customer service. Developed and executed training programs on new outboard technologies to keep technicians up-to-date on repairs. Provide leadership and mentoring to build an engaged, effective after sales team.
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