Chris Eager

Background

About Chris Eager

22+ years of demonstrated professional experience in hospitality and food service operations in both entrepreneurial and senior living settings, I am a subject matter expert (SME) in customer service and food service operations. I’ll lead your organization to better customer satisfaction. • Highly attuned to market trends, I develop pricing strategies that match each facility’s individuality. Leading strategy adjustments, my teams learn innovative cost saving and experience enhancing methods that make a difference to bottom lines. • Active and well connected in our industry. I've served as a chairman of the Foodservice Directors Forum at Leading Age Washington. I'm a Leadership Institute Fellow 2022, regular SME speaker sought out for professional guidance of Senior Living Dining, and passionate lifelong student of Hospitality. I can open doors for your organization and collaborate across the spectrum of Senior Living corporate leadership. • I leverage my strong leadership and multitasking skills in planning and executing large-scale change campaigns. I believe in servant leadership that engages both employees and residents to create truly outstanding results. What do you want to change about our industry? • My successful restaurant was Awarded and honored by Fodor's Travel as a Travel Experience Award winner during my time in Belize. Hardwired to think like an owner, I’m invested in success. • Leadership and Customer Service create value. I'm proud to say I’ve created customer service leaders in every corner of this industry. I’ll mentor your next leaders. • I have a solid foundation in operational procedures, leading and mentoring employees, establishing a highly motivated work environment, and ensuring compliance to mitigate liability and follow health and safety guidelines. Encouraged and trained to be the best restaurant in the neighborhood, not just in the retirement home market, my teams are motivated to exceed goals and build great experiences. • Entrepreneurial approach to finding and maximizing financial growth and reaching KPI targets. Making deep dives into P&L optimization and revenue growth strategies in the long and short term, I am a proactive and commercially aware thinker who thrives on making key commercial decisions to exceed objectives and find savings. • A strong communicator with a knack for helping people and businesses solve complex problems, I am recognized as a strategic thinker and an inspiring public speaker.