Seniority
Director
Department
Advertising & Marketing
Location
New York
Industry
Insurance
Company size
36K
Contact information
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c•••••••@travelers.com
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Background
About Chris Eisbach
I love to learn new things, and being a designer is the perfect place to do that. Each new design challenge is an opportunity to explore new areas and become better at understanding outcomes and users. Recent years, I have been especially exploring the impact of AI on user outcomes. It is critical to consider how to responsibly incorporate evolving AI capabilities into a useful application. At times, AI can still feel like a toy so finding thoughtful ways to make use of these capabilities to help users accomplish goals more easily and naturally is an important task. Design Principal: At IBM, a Design Principal is a competitive position, requirement extensive evaluation to achieve, similar to a more knows Senior Technical Staff Member (STSM). A Design Principal is a designer who is responsible for a portfolio of products. I was appointed to this position, I was one of the top 50 designers with this distinction out of IBM's My mandate is to focus on internal Intranet and Design Systems. Simplifying the Complex: I have extensive experience in simplifying complex systems, establishing cohesive design standards, and leading high-performing teams to transform product portfolios. Systems thinking across a portfolio of tools is an important step towards integrations of tasks and getting jobs done faster and better. Incorporating generative AI capabilities in a USEFUL way, by leveraging standards and focusing on solving a problem not highlighting a technology. I am committed to crafting intuitive, efficient, and delightful user interfaces that significantly boost productivity and user satisfaction across diverse platforms and industries. Enterprise Design Thinking: Focus on outcomes and solving the right problems. Systematically work through the problems space and get teams in alignment, leading to much better applications, more coherent strategy, and better working teams. When done right, EDT leads to well run and aligned teams that are setup for success. Additional Skills: Design leadership | UX strategy and design | Design for Generative AI | Design systems | Cross functional team building | Agile coach | Enterprise design thinking coach | Rapid prototyping | UX research | Cross discipline problem solving and communication | Design tools
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