Chris Fenderson
Chief Operating Officer at Babylon Micro-Farms
Based in Richmond, United States
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Seniority
C-Team
Department
Operations
Location
Richmond
Industry
Food and Beverage Manufacturing
Company size
51
Contact information
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c•••••••@babylonmicrofarms.com
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Background
About Chris Fenderson
With over 18 years of professional experience, I lead customer experience operations as the Director of Customer Experience at Babylon Micro-Farms, overseeing post-sale functions for over 350 client accounts nationwide. My role focuses on driving customer satisfaction and retention through strategic lifecycle programs, data-driven service enhancements, and cross-functional collaboration with product and operations teams. My expertise spans P&L accountability, process improvement, and customer retention. Passionate about creating sustainable and efficient solutions, I lead quarterly planning and budgeting across departments to align business objectives with customer success outcomes. I am committed to leveraging my skills to optimize customer journeys and deliver impactful results.
Decision-makers
Other people at Babylon Micro-Farms
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Board Member · General Business & Management
- CMStaff
Chelsea Merrick
Horticultural Assistant · Manufacturing & Production
- BGDirector
Benjamin G Shaw
Principal Engineer · Engineering
- GFStaff
Grace Ferrara
Horticultural Assistant · Manufacturing & Production
- ABDirector
Alexandra Battah
Babylon Micro-farms · Manufacturing & Production
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