Chris Knott
Rider Services at Cycle Oregon
Based in Kaiserslautern, Germany
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Seniority
Staff
Department
Customer/Client Service
Location
Kaiserslautern
Industry
Spectator Sports
Company size
10
Contact information
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c•••••••@cycleoregon.com
Phone
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Background
About Chris Knott
CHRIS KNOTT Leibnizstrasse 24 Kaiserslautern 67663 1516 733 1668 SKILLS Event specialist, customer service, software technical support, database/CRM management, digital media marketing/engagement, office automation software, fundraising, problem solving EXPERIENCE Community Bank, Kaiserslautern // Customer Service Representative // Dec 2017 - Present Detail-oriented customer service work Online/in-person account troubleshooting Cycle Oregon // Customer Service & Volunteer Manager // Dec 2013 - Oct 2017 Customer lead for bucket-list events averaging people annually Training/management of event volunteers working hours yearly Software management for online registration totalling $3.5M Digital marketing - content curation, website management and email campaign strategy (doubled email leads and tripled social followers leading to record registration) Financial reporting on event/merchandise sales via Excel/RaceIT Event collateral production (guidebooks, rulebooks, training manuals) Street Trust // Finance/Business Development Manager // Nov 2009 - Dec 2013 Fundraising via events, email campaigns, cold calls Donation/lead tracking in Salesforce for over households Office automation SME - Google products, MS Word, Excel Business development - grew relationships with local business community doubling giving target in year one EDUCATION University of Minnesota, Minneapolis - BA in Political Science, Communications minor
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