Chris Kramer

Customer Advocate at Graphic Packaging International

Based in Portland, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Portland

Industry

Packaging and Containers Manufacturing

Company size

12K

Contact information

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Email

1 credit

c•••••••@graphicpkg.com

Phone

5 credits

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Background

About Chris Kramer

Graphic Packaging International My role as an Account Manager is focused on sales, forecasting, planning, logistics, and delivering excellent customer service. My account portfolio covers $25 million dollars in annual sales. Primary Duties Include-Provide accurate and continual communications to internal and external customers on any aspect of order fulfillment -Order and inventory management based on forecast and other modeling -Manage on time and in full shipments -Project management for our external customers (developing new business with existing customers)-Achieve all goals associated with cash flow for GPI as associated for their account -Goals include accounts receivables and working capital management -Participate in Lean Sigma projects and deploy continuous improvement initiatives -Develop strong relationships with internal and external customer contacts -Liaison between GPI and our customer on all aspects of account management Multnomah Athletic Club My primary role was to supervise the Maintenance staff and process all work requests directed to the department and assign them to staff. I lead group projects with a focus on safety, quality, and efficiency. I'm knowledgeable in CMMS software. I have received multiple trainings on the eMaint platform and specialize in system administration, asset creation, work management and preventative maintenance. I created PM’s for the department, and managed schedules related to completing them. I worked on the asset side of the software getting all equipment in the system, setting up PM schedules and work descriptions, and monitoring equipment history. I assisted, wrote and helped implement Policy. This includes both inside the Facilities department as well as interdepartmental policies. I'm knowledgeable in building systems and operations.

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