Chris Little

Background

About Chris Little

I am a results-oriented professional with comprehensive skills in product management, website and mobile application strategy. I seek a product management or customer eCommerce position to help a company move forward. I help businesses connect with their customers so they can interact with their services in a way that makes their day easier. I have experience with product management and the digital experience, a combination that helps both the company and the customer. This focus improves customer satisfaction and ongoing engagement and makes them more likely to stay customers. I have launched mobile applications and customer self service capabilities online. Contributed to improved customer online engagement over 300% year over year by introducing new management capabilities. Launched two mobile apps, a customer website and numerous capabilities on customer self service websites. Contributed higher customer satisfaction and reduced need to call customer care for support.