Chris Lowe

Background

About Chris Lowe

Over 30 years experience in the medical office field with experience in insurance billing, collections, management, consulting, customized reports, training, and technical writing. Management Supervising employees in both private practice as well as a corporate environment and conducting quarterly and annual audits and reviews of their performance. Creating and implementing staff training on basic and advanced billing methods, including charge/payment entry, A/P and A/R, and submission of electronic claims; training on Medicaid Web Portal Auditing billing departments for accuracy and reviewing results with staff Creating month end reports and reviewing with office manager and doctors Transitioning office billing to outsourced model Reviewing satellite office performance Working with staff to develop procedures to reduce errors and increase efficiency Patient check-in and check-out, verification of information, chart preparation, and appointments ͦOffice and hospital charge entry ͦPatient insurance eligibility verification Insurance and patient payment posting, billing, statements and collections ͦ Insurance-related appeals and denials ͦ Insurance contract review ͦ Fee input and fee schedule maintenance electronically ͦ Customer service, including patient assistance with referrals, billing and insurance questions Utilizing medical insurance websites to verify coverage and benefits, including Medicaid Web Portal Revising claims submission to ensure that the majority of claims are billed electronically; migrating offices to new electronic statement vendors Updating computer system software and assisting with data conversions Providing project-based support to allow staff the opportunity to accomplish other goals Creating new statistical/metric reports and reviewing regularly with doctors and staff Assisting low-income families seeking foundation-based financial assistance Generating new revenue opportunities for practices