Chris McAllen

Background

About Chris McAllen

As a highly analytical Business Analyst with over a decade of experience, I leverage data to drive strategic decisions and operational improvements. My expertise in Power BI, Excel, SQL, Tableau, and other tools enables me to create data-driven solutions, models, and insights. I'm proficient in Power Automate, SharePoint, Planner App, Power Query, and Trello, enhancing processes and productivity. My collaborative approach with engineering, IT, supply chain, and cross-functional teams consistently solves complex problems and boosts performance. At RXO Logistics, I improved safety incident reporting efficiency by 90% through automation and a Power BI dashboard. I drove a 10% monthly improvement in carrier performance by implementing a Performance Improvement Process and developed a tool for tracking compliance, aiding trend detection and performance enhancement. Using Microsoft Planner, I optimized operational efficiency and decision-making. Previously, I increased productivity by 15% and reduced error rates by 20% at RXO Logistics by refining processes. My analysis of carrier performance and financials led to a 25% reduction in transportation costs, and collaboration with logistics teams improved on-time delivery rates by 12%. Contributed to our team to have received the Supplier of the Year award for launching a new facility and reducing transportation costs. At Fifth Third Bank and Chase Bank, I enhanced customer satisfaction and increased transaction value by understanding and meeting client financial needs. I drove revenue growth through more credit card and loan applications and built strong client relationships, generating significant investment revenue and reducing mortgage payments. I hold a Bachelor of Business Administration from Baker College and am committed to continuous learning and delivering high-quality solutions. My expertise in Lean methodologies, business analysis, project management, data analysis, communication, visualization, interactive reporting, and AI tools for data analytics (ChatGPT, Claude, Gemini) makes me a valuable asset for any organization looking to leverage data for strategic advantage.