Chris McCarty

Background

About Chris McCarty

You don't usually find people like Chris in IT. Responsible, technical, customer service driven, and responsive. He really has taken a very broken support model at our NBI office and completely revitalized IT to a healthy state. He's also taken on multiple hands-on projects with our server/network teams showing his flexibility with wearing multiple hats. Truly one of the shining stars on our team. You would be lucky to have him on your team. I know I have.” - Stephen Loase, Manager, IT Client & Support Services, Big Heart Pet Brands Soft Skills: • Outstanding customer service record, approaching each challenge with a sense of urgency and importance. • Ability to learn quickly and adapt to new environments. • Creative problem solving and solution skills. • Proven expertise in hardware and software troubleshooting, desktop and network support. • Excellent verbal and written communication and documentation skills. Technical Skills: Microsoft MCP • Windows 10, 8.1, 7, Office 2016, Office 365, Visio 2016, Windows Server, Active Directory, Group Policy, Windows Assessment and Deployment Kit (WADK), System Center Configuration Manager (SCCM), Surface Pro 3 Apple computers • MacBook Pro, iMac, Mac mini, macOS Hardware & Devices • Laptop/Desktop PC deployment, datacenter builds (servers, routers, switches, racks, UPS, etc.), printers, conference room equipment, VOIP phones and mobile devices (iPhone, iPad, Android phones and tablets) Collaboration • MS Teams, OneDrive, Dropbox, Cisco WebEx, Google Workspace (Gmail, Calendar, Meet, Drive, Docs, Sheets, etc.)