Chris Norvold

Background

About Chris Norvold

Do your business operations struggle with order spikes?Does your business have recurring quality issues?Does your business grapple with accurate inventory control?I am Chris Norvold and for the 23 years of my career, I have been committed to providing agile, efficient, and scalable solutions in the Distribution Operations arena. The Distribution Industry is an evolving, complex market. In today’s “always connected” world everyone wants everything faster (same day/next day) and better. From a distribution standpoint, companies need to utilize technology and analytics to deliver exactly what customers need, when they need it, and with no quality issues.For a business to be successful, they need to identify market disrupters, take advantage of them and most importantly, drive waste out of operations without compromising outstanding customer service. I contribute to this success by applying lean principles to QDCS (quality, delivery, cost & safety) and building & leading strong, loyal teams.Sound decisions, driving change and initiative, play a big part in my success. Given a task or facing a challenge, I work best by creating the path to its solution without need for close supervision. Established metric to reduce customer defects by 26% in one year Developed reporting tool to drive ‘industry leading’ 99.9% delivery performance Improved labor efficiency by 37.5% RDC strategy grew sales from $253M to $406M Oversee budget in excess of $45M Key member in business model change resulting in inventory and cost reduction of $35M+My unique ‘hybrid skill-set’ in distribution and manufacturing leadership makes me an excellent candidate for a management position with a company in the Lehigh Valley, PA area where I can apply my experiences to transform their operations to achieve breakthrough performance. I welcome connection requests, notably those related to new opportunities or you may contact me directly. norvold@ptd.net or 610-682-0267