Chris Oshea

Background

About Chris Oshea

What change do you want to make in your business? Who do you want your customers to become? Growth is hard, change is hard and there are no easy paths. Real success is on the other side of making smart changes but the Customer Experience (CX) should be at the heart of a company’s continuous improvement. In my career I've been a change agent and privileged to have worked closely with hundreds of Entrepreneurs across Canada as well as Fortune 100 companies. I've had the opportunity to speak in front of groups large and small, host national Webinars and lead working sessions with business leaders around growth, sales, marketing, market expansion, and technology. Helping business owners with their growth strategies has been my focus and to do this at the highest level I've leveraged a wide-range of experience and expertise of turning business need into results. Passion drives success and as a proponent of clearly defined process I lead from the front and constantly look for ways to align sales and marketing activities to a customer's purchase journey. To that end, I have developed into a business leader, team builder, and life-long learner who believes that good communication and innovative thinking can solve any business growth problem. After all the work I've done, I've come to realize that my approach is part Seth Godin, part Chris Walker and part Gary Vaynerchuk or at least I hope to uphold their standards. My technical experience combined with my sales and marketing background has provided me a deep curiosity on how businesses add value to their customers and sell products/services in both the B2B and B2C worlds. Change is now the new normal and I counsel business owners on what companies need to consider in increasingly global and fragmented markets. As part of my mandate with BDC Advisory Services I have written content for the BDC Blog on top of helping hundreds of Entrepreneurs in Canada:* Boosted client lead and demand generation activities by developing data-driven marketing strategies that helped them grow pipeline * Facilitated the reshaping of clients' brand vision and messaging, connecting with customers and strengthening their market position * Worked with clients to improve their digital engagement and conversions with a new, mobile-friendly online presence * Uncovered client growth opportunities and guided their strategies through extensive market research tied to the winning conditions for their businesses * Exceeded personal revenue targets and boosted sales efficiency by optimizing the efforts of sales teams and processes